Hyatt Regency Rochester

Our state was from the beginning to the end one of the best days we had extra towels and we were treated like human beings we are people of color and they treated us exceptionally well. We didn't have any mistreatment or anything bad to say about the property and establishments of the business.

Location and parking garage, staff were great, good price, clean white linens and good TV. Comfortable thermostat controls and heating.

The hotel was clean, staff was friendly, the bar was nice and bartender was very pleasant.

modern, clean, upscale

The expectations were set with the email greeting before we arrived 24 hours ahead of my check in stay. I had time to prepare and still be hopeful. I enjoyed the boneless wings and unique cheese in the french onion soup with a delicious salad and very eatable chicken. As well as dining one evening out with a restaurant recommended by the Hyatt. With close enough access to many attractions with a brisk walk, we enjoyed our stay very much.